Contact TrainMate — Support, Feedback & Partnership Inquiries

TrainMate

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We'd Love to Hear From You

Whether you have a question, feedback, or a partnership idea — our team is here to help.

Email Us

For support queries, partnerships, or general feedback.

support@trainmate.in

In-App Support

The fastest way to reach us. Open TrainMate app and go to Profile → Help & Support.

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Based In

TrainMate is proudly built in India, for Indian train travelers.

India 🇮🇳

Frequently Asked Questions

Common questions about getting help with TrainMate

How do I report an issue with the app?

Email us at support@trainmate.in with your registered mobile number and a description of the issue. Include screenshots if possible.

Can I suggest a new feature?

Absolutely! We love hearing from our users. Send your feature suggestions to support@trainmate.in or use the in-app feedback form.

Is TrainMate available on iOS?

Currently, TrainMate is available on Android via Google Play Store and as a web app. iOS support is planned for a future release.

How do I delete my account?

You can request account deletion by emailing support@trainmate.in from your registered email. We will process your request within 48 hours.

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TrainMate

India's first verified travel companion platform for train passengers. Connect safely, share costs, and make every journey memorable.

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Disclaimer: TrainMate is an independent social networking platform for train travelers and is not affiliated with, authorized by, or endorsed by Indian Railways, IRCTC, or CRIS in any manner.